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Tuesday, February 12, 2008
Web-based employee training for pet retailers:
Animal care fundamentals
Selling strategies and merchandising techniques
Convenient, easy and fun to use on- and off-line
Free to qualified retailers Brought to you by your distributor partners and the Pet Industry Distributors Association (PIDA).
Visit us at Global Pet Expo at Booth 2515 Feb. 14-16, 2008 at the San Diego Convention Center
Created by the Pet Industry Distributors Association (PIDA), Pet Store Pro provides busy retailers with an effective tool to ensure that employees receive consistent information about animal care and pet products and learn basic business skills to interact with customers with confidence and success. The program will be available free to qualified retailers at http://www.petstorepro.com/.
The modular format covers a variety of topics of importance to pet and pet product retailers and their employees, including selling skills and customer service, merchandising techniques, and pet care and maintenance in seven core categories: dogs, cats, birds, reptiles, small mammals, fresh water fish, and salt water fish. Content is brand-neutral so it applies to the wide array of pet product lines at individual stores.
Used as a stand-alone or as part of an existing training program, Pet Store Pro is designed to be convenient, easy, and fun to use. It can be accessed 24/7 from any computer with an Internet connection, allowing retailers the flexibility to assign study at the store during downtime or after hours, or at home. Test scores are e-mailed to the student and manager, providing rapid feedback and accountability.
Study guides and chapter tests also can be printed for offline use.
Pet Store Pro was developed by the distributor members of PIDA to address the need for structured training resources by their independent retailer customers.
For more information, visit PIDA Booth Number 2515 at Global Pet Expo, call 1-443-640-1060